Lessons learned three years at Licenseware

After my third anniversary as CEO of Licenseware, I typically take time to reflect and write down some of the big lessons I’ve learned thus far in a leadership position.

I’ve uncovered some powerful insights that extend beyond just the role of leading a company, and I’d like to share some of them with you.

Being in Command vs. Being in Control: Control is elusive and often not desirable. Being in command means being honest, agile, and proactive.

Expectations & Reactions: It’s about having expectations but also reacting and adapting when they’re not met.

Monitoring What Matters: Metrics aren’t always rosy, but knowing what to measure and acting swiftly is vital.

Smart Prioritization: Whether it’s bugs or tasks, knowing the top three to focus on leads to success.

Embracing Team Wisdom: Hiring great people and valuing their perspectives fosters growth.

Owning Mistakes & Finding Solutions: Mistakes happen; recognizing and addressing them is what matters.

Customer-Centric Decisions: Understand customers’ wants and align your strategy with their needs.

Flexibility & Strategic Adaptation: Strategy may need tweaking, and a flexible, thoughtful approach makes all the difference.

Creating Autonomy & Accountability: Seek the truth, work rationally, and communicate to create a culture of responsibility.

Striving to be “in command” isn’t about controlling all variables but leading with awareness, action, and continuous growth. This journey is not just about self-improvement but fostering a culture of excellence that benefits the entire team, customers, and business.

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